Support Pharmacy Assistant- Melbourne CBD-fringe - Melbourne, Victoria Australia - 41199



JOB DESCRIPTION

Job #: 41199
Title: Support Pharmacy Assistant- Melbourne CBD-fringe
Job Location: Melbourne, Victoria - Australia
Employment Type:
Salary: $65,000.00 - $75,000.00 - Australian Dollars - Yearly
Employer Will Recruit From: Local
Relocation Paid?: NO

WHY IS THIS A GREAT OPPORTUNITY?


Great employer, lots of progression and training

JOB DESCRIPTION

Our client is searching for a Pharmacist Assistant to join their team as a Patient Support Pharmacist Assistant. In this role you will get the opportunity to step away from the dispensing counter and take of the responsibility of supporting both enrolled patients and healthcare workers via inbound and outbound phone calls with any enquires they may have. 

What's in it for you?

Not only will you be working 10 minutes away from the CBD, you get the rare opportunity to utilise your expertise in an office environment. This means you will no longer be required to work weekends or night shifts. You will be part of a very supportive, friendly and hard working team. 
  
Key Responsibilities:

  • Handle incoming and outgoing calls
  • Maintaining a positive, empathetic and professional; attitude towards customers at all times. 
  • Keeping records of customer interactions, transactions, comments and complaints 
  • Processing orders, forms, application and requests
  • Communication and coordinating with colleagues as necessary 
  • Logging adverse events and issues with manufactures where appropriate 
  • Handle complaints, provide appropriate solutions within adequate time frames and follow up to ensure resolution

About YOU:

  • Excellent customer service and communication skills
  • Proven work experience in community pharmacy as a pharmacy assistant
  • Solid business acumen and high attention to detail     
  • Excellent verbal and written communication skills 
  • You have the ability to work autonomously and as part of a team. 
  • The ability to multi-task 

QUALIFICATIONS

Cert 3 Pharmacy

Education:
None

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